As a Salesforce Technical Architect, you’ll be the technical leader behind designing and delivering enterprise-grade Salesforce solutions with a special focus on Marketing Cloud and Loyalty Management. Your impact? Ensuring clients across industries — from healthcare and public sector to financial services and gaming — can create secure, scalable, and personalised engagement and loyalty experiences that build trust and long-term relationships. You will be the guardian of technical excellence, ensuring every solution is robust, compliant, and future-ready.
Work Setup:
Hybrid
About You:
You're the "roll-up-your-sleeves" type who is always willing to take on new and/or bigger challenges. You will be organised, adaptable, and capable of working across multiple projects and timelines. You will be a reliable source of information for each of the teams, with a curious mind, a desire to learn and excellent relationship management skills.
Key Responsibilities:
- Act as the technical authority for Salesforce Marketing Cloud and Loyalty Management implementations.
- Translate business requirements into robust, scalable multi-cloud architectures.
- Lead the integration of Marketing Cloud and Loyalty Management with Sales, Service, Experience, and Data Cloud.
- Oversee data models, APIs, and security frameworks for Marketing Cloud and Loyalty programs.
- Ensure best practices in AMPscript, SSJS, Journey Builder, and advanced automation.
- Provide technical governance on large-scale implementations, ensuring performance and compliance.
- Mentor developers and consultants, building strong capability in Marketing Cloud and Loyalty solutions.
- Stay ahead of the curve on Salesforce releases and new features in Marketing Cloud and Loyalty Management.
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Minimum Qualifications:
- 10+ years of Salesforce experience, with 3+ years as a Technical Architect.
- Deep technical expertise in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Mobile, Email Studio, AMPscript, SSJS).
- Proven experience in architecting Salesforce Loyalty Management programs (tiers, points logic, integrations).
- Strong knowledge of Salesforce integration patterns, APIs (REST/SOAP), middleware, and enterprise data architecture.
- Experience with Data Cloud integration with external sources using standard connectors and custom integration.
- Strong knowledge of the Data Cloud data model, experience with mapping the Data Cloud model to data sources.
- Proficiency in Apex, Lightning Web Components (LWC), and declarative development.
- Salesforce certifications: Marketing Cloud Consultant, Marketing Cloud Administrator, System Architect, or Technical Architect track.
- Strong communication skills to bridge technical depth with business clarity.
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Preferred Qualifications:
- Delivery experience in highly regulated industries with complex compliance needs.
- Familiarity with data-driven marketing ecosystems (Google Ads, Meta, programmatic platforms).
- Familiarity with the Marketing Cloud Next (Growth & Advanced).
- Exposure to Data Cloud and enterprise data platforms (AWS, Snowflake, etc.
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- Experience with DevOps, CI/CD pipelines, and scalable release management.
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