Mav3rik is seeking a Lead Marketing Cloud Consultant for a senior, client-facing role supporting a major Melbourne-based client in the hospitality industry. You will combine strong Salesforce Marketing Cloud expertise with consulting and stakeholder management skills to design and deliver solutions within a highly regulated environment. We're looking for a hands-on consultant who is comfortable tackling complex challenges, working closely with clients, and translating technical concepts into clear recommendations for both technical and executive stakeholders.
Work Setup:
Hybrid (Melbourne/Sydney) or Remote (outside Melbourne/Sydney)
Key Responsibilities:
- Lead end-to-end Salesforce Marketing Cloud Next (MCN) projects, including discovery, solution design, configuration, integration, deployment, and training.
- Design, build, and optimise multi-channel and personalised customer campaigns using Email Studio, Journey Builder, Mobile Studio, and Automation Studio.
- Apply strong MCE + MCN fundamentals to learn and implement Marketing Cloud Next (MCN) solutions.
- Lead client workshops and enablement sessions to drive adoption and successful delivery.
- Partner with cross-functional teams and senior client stakeholders to define solutions, resolve complex challenges, and provide technical guidance.
- Ensure solutions align with relevant regulatory, security, and compliance requirements.
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Minimum Qualifications:
- 7+ years of Salesforce Marketing Cloud Engagement (MCE) experience, including experience leading complex, large-scale or multi-cloud projects.
- Advanced AMPscript and SSJS skills, with strong hands-on experience building dynamic and personalised solutions.
- Strong client-facing and communication skills, with the ability to present technical concepts and recommendations to senior and C-level stakeholders.
- Salesforce Marketing Cloud Consultant and Administrator certifications.
- Proven experience providing technical direction, mentoring team members, and balancing hands-on delivery with consulting leadership.
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Preferred Qualifications:
- Experience in gaming, betting, gambling, or other highly regulated industries.
- Hands-on Data 360 (D360) experience.
- Experience hands on with Marketing Cloud Engagement (MCE).
- Experience with Marketing Cloud Next (Growth or Advanced).
- Experience working across broader Salesforce ecosystems and integrations.
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Benefits and Perks:
- Competitive salary package.
- Performance and salary review opportunities.
- Applicable government/statutory contributions and benefits based on local regulations.
- Annual/fixed bonus or allowances (where applicable).
- Health/HMO/insurance coverage for employees (and dependents where applicable).
- Wellness and employee assistance programs.
- Birthday leave and compassionate leave entitlements.
- Sick and annual leave benefits aligned with local policies.
- Paid Salesforce training programs and certifications.
- Continuous learning and development opportunities.
- Clear career growth and internal mobility opportunities Flexible work arrangements (remote, hybrid, or office-based depending on role/client requirements).
- Flexible working schedule arrangements.
- Company-issued laptop and required work tools.
- Paid company events and engagement activities.
- Collaborative and people-focused culture.
- Supportive and growth-oriented work environment.
- NOTE: Compensation and benefits may vary depending on country, local labor laws, statutory requirements, and specific role eligibility.
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