Public Sector

Servicing constituents through purpose-built solutions for government

Mav3rik for Public Sector Solutions

We understand how to maximise the value you can provide to constituents through investment in Salesforce Public Sector Solutions.

Our team have years of experience working in and alongside Australian public sector organisations – including government at local, state and federal levels, as well as NGOs.

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HOW WE CAN HELP YOU
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State and Federal

We understand the challenges faced by regulatory and statutory authorities having helped state and federal agencies manage registrations, renewals, monitoring, audits and inspections through the capabilities of:

  • Salesforce Public Sector Solutions
  • Service Cloud, and
  • Experience Cloud
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Public Sector Toolkit

The Public Sector Solutions products are underpinned by Salesforce’s Public Sector Toolkit, including:

  • Low-code digital, dynamic application forms powered by OmniStudio, for self-service application submission and tracking
  • Automated review and approval processes
  • Intelligent form reader and document routing technology
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Grants Management

The Grants Management product enables governments and NGOs to:

  • Track, manage and distribute grants with efficiency & transparency
  • Enable grantseekers to find funding opportunities
  • Create dynamic, digital funding application forms for grant-seekers
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Licences, Permits and Inspections

The Licenses, Permits and Inspections product enables governments and NGOs to:

  • Process and issue licenses and permits for businesses and individual constituents
  • Conduct and manage inspections and assessments for routine compliance, applications, and public complaints
  • Enable mobile on-site visits as well as virtual inspections
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Salesforce OmniStudio

Salesforce OmniStudio is a powerful suite of task-based components that empowers you to consolidate applications, speed new users to productivity, and reduce your overall cost-to-serve. These include:

  • OmniScript
  • DataRaptor
  • Integration Procedure, and FlexCards
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Document Generation

Client-side document generation merging Salesforce data across related objects which leverages OOTB OmniStudio Document Generation tools. Key benefits include:

  • Maximising efficiency and accuracy of the generation of important legal documents (and enabling document review / approval process)
  • Improving internal user experience for document generation