Lead Quality Analyst

By Erika Carganilla on 6th June 2022

Lead Quality Analyst


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As a Lead Quality Analyst, you will be responsible for developing and supporting project test plans, test scripts, and process plans, as well as collaborating with other departments to ensure that the final product meets minimum quality standards. You enjoy working with teams to bridge the gap between business problems and technical solutions. Your in-depth knowledge of business processes and Salesforce make you a trusted advisor.

Work Setup:


About Us:

Mav3rik is a strategic Salesforce implementation partner. We were established in late 2017 and are made up of cloud, mobile and web technology experts ranging from Salesforce Certified Technical Architects (CTA) to savvy developers. We have our headquarters in Australia with teams based in Sydney, Melbourne and Perth and a growing team in the Philippines.

About You:

You're the "roll-up-your-sleeves" type who is always willing to take on new and/or bigger challenges, an ardent learner who is always looking to improve while taking accountability for each project you undertake. You're a natural leader who works well with others, and working in a fast-paced environment while confidently with minimal supervision is a piece of cake for you.

Key Responsibilities:

  • Review requirement specifications, user stories and solution design documents to provide timely feedback.
  • Prepare comprehensive test plans and test cases based on the requirements specification, user stories and solution design documents.
  • Estimate and plan quality assurance and testing activities for projects.
  • Lead the testing activities and own the defect management process for projects.
  • Collaborate with internal teams (examples: consultants, developers, architects, delivery leads) and client teams to implement preventive measures to assure the quality of the deliverables.
  • Track quality metrics and provide periodic reports.
  • Actively participate in internal initiatives to improve delivery excellence and quality.
  • Lead the internal QA team/s and contribute to the establishment & improvement of internal QA practices.
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Minimum Qualifications:

  • 3+ years of experience of leading testing and quality assurance activities and a team.
  • Experience in developing test plans and writing test cases.
  • Excellent organizational, verbal and written communication skills.
  • Tenacious, detailed oriented and self motivated.
  • Experience of using JIRA or similar tools for defect tracking and management.
  • Experience with automation testing tools is an advantage.
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Preferred Qualifications:

  • Bachelor’s degree required - Computer Science, IT or equivalent.
  • Experience in Salesforce implementation or any other CRM implementation.
  • Experience with Agile / Scrum development practices.
  • A desire to work within a fast-paced, collaborative, and team-based support environment.
  • Actively developing their professional network through participation in technology user groups, networking events, and technology organizations.
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Benefits and Perks:

  • Certified Great Place To Work - Australia for 2022 - 2023.
  • Certified Great Place To Work - Philippines for 2022 - 2023.
  • 6th place at the CRN Australia Fast50 for 2022.
  • Work schedule flexibility.
  • Free HMO with dependent Paid leaves.
  • Birthday leave.
  • Unlimited paid trainings with certification.
  • Profit sharing.
  • Team lunches and company paid events.
  • Team building activities.
  • Opportunity to travel abroad.
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